Introduction
Juliana Marie Designs (“we,” “us,” “our,” or “Company”) respects the privacy of our visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage our design services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide, including:
- Contact Information: Name, email address, phone number, business name, and mailing address
- Project Details: Information about your design projects, business goals, brand preferences, and service requirements
- Communication: Messages, inquiries, feedback, and correspondence you send through our contact forms or email
- Payment Information: Billing details, invoice records, and payment history (processed securely through third-party payment processors)
- Files and Assets: Design briefs, logos, images, brand guidelines, and other content you provide for our services
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser and Device Data: Browser type, device type, operating system, IP address, and device identifiers
- Website Usage: Pages visited, time spent on pages, links clicked, referral sources, and browsing patterns
- Cookies and Tracking Technologies: Session identifiers and similar technologies to enhance user experience
- Analytics: Information collected through Google Analytics and similar analytics services
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing design services and delivering project deliverables
- Responding to inquiries and customer service requests
- Processing payments and managing billing
- Communicating about projects, deadlines, and revisions
- Improving our website and services based on user feedback
- Analyzing website traffic and user behavior
- Sending occasional newsletters and updates (with your consent)
- Complying with legal obligations and enforcing agreements
- Preventing fraud and ensuring website security
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in these circumstances:
- Service Providers: Hosting providers, payment processors, email service providers, and analytics platforms who assist in operating our website and providing services
- Legal Compliance: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of merger, acquisition, or sale of assets (with notice to you)
- With Your Consent: When you authorize us to share information with specific parties
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS encryption for website communications
- Password protection and restricted access to client information
- Regular security assessments and updates
- Confidentiality agreements with employees and contractors
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Third-Party Links
Our website may contain links to third-party websites (Calendly, Etsy, Fiverr, Instagram, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at contact@julianamariedesigns.com.
8. Childrenu2019s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our website and services, you consent to such transfers.
10. Retention of Information
We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. After the retention period, we securely delete or anonymize your information unless longer retention is required by law.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of your personal information. To exercise these rights, contact us at contact@julianamariedesigns.com.
12. European Privacy Rights (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). Contact us to exercise your rights regarding access, correction, deletion, and data portability.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the “Last Updated” date and posting the revised policy on our website. Your continued use of our website following such changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Juliana Marie Designs
Email: contact@julianamariedesigns.com
Location: Manila, Philippines ud83cuddf5ud83cudded